AI Medical Scribe for
Every patient call ends with the same question: did all of it make it into the chart? Medical Scribe turns your calls, front-desk conversations, and dictated recaps into organized notes — scheduling, insurance, referrals, and all.
A real example of the documentation Medical Scribe generates for medical secretaries — ready the moment the conversation ends.
62F, established patient of Dr. Osei. Phone call documented 10:42 AM, approximately 6 minutes, regarding appointment change, insurance update, and cardiology referral.
Follow-up moved from July 9 to July 14 at 2:15 PM at the patient's request; text reminder opt-in confirmed. Pre-visit labs rescheduled to July 11 to keep results available for the appointment.
Referral to cardiology (Dr. Lin) sent with the last two office notes and current medication list. Patient prefers Tuesday afternoons; awaiting scheduling confirmation from the cardiology office.
Illustrative example. Every note is fully editable, and you control the format — SOAP, DAP, or your own custom template.
Reschedules, refill requests, insurance questions, referral chases — every call generates details that must be logged before the next line rings, or they're gone.
A prior authorization opened Monday, records requested Tuesday, the specialist confirming Friday — without a clear note each step, the thread breaks and the patient calls back angry.
A policy number, a pharmacy name, a preferred appointment day — small facts heard once and typed later are exactly the ones that get transposed or lost.
Real-time transcription that understands medical terminology and clinical context.
Recognizes terms, conditions, and procedures specific to your practice area.
Generate comprehensive clinical notes in minutes instead of hours.
Enterprise-grade encryption and security to protect sensitive data.
These aren't generic formats — they ship in the product today, structured around how you actually document.
Plus 280+ templates across every specialty — or build your own in minutes.
Your documentation happens between rings: a reschedule, an insurance update, a referral chase, all in one call. Medical Scribe lets you record the conversation or dictate a recap the second it ends, then drafts an organized note — so the chart reflects the call, not your memory of it three calls later.
Drafts follow the built-in Medical Secretary’s note: Appointment Scheduling and Confirmation, Patient Communication, Medical Records Management, Insurance and Billing Information, Prescription Processing, Referral Coordination, Administrative Tasks, and Patient Feedback. The parts of the conversation land in the right sections automatically, with your follow-up actions listed where the next person can find them.
When a patient disputes what they were told or a prior authorization stalls, the chart entry is the practice’s memory. Medical Scribe documents only what was actually said in the conversation — with working support in 57 languages for multilingual patient calls — giving your coordination work a trail as professional as the clinicians’ notes.
Yes — the built-in Medical Secretary's note has dedicated sections for appointment scheduling, patient communication, medical records management, insurance and billing, prescription processing, referral coordination, administrative tasks, and patient feedback. It is one of 280+ templates, and custom versions take minutes.
That is what the template is built for. Record a conversation where appropriate, or dictate a quick recap the moment you hang up, and the draft organizes what you said into the right sections. It only documents what was actually said — no invented details.
Every note is an editable draft. You review and finalize your own entries, and anything clinical — like a refill request — is routed to the clinician, who reviews and signs before it affects the chart.
Medical Scribe is HIPAA compliant with encryption in transit and at rest, and it works across Web, Mac, iOS, and Android, so you can use it on the workstation or a practice device with the same protections.
Join thousands of healthcare professionals who save hours every day with Medical Scribe.